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At our dental practice, we take pride in providing compassionate care to our patients. If you're experiencing dental pain or have an urgent dental problem, we strive to offer same-day appointments to provide relief. For out of hours emergencies,​treatment and advice is as follows:

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Denplan Patients

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Out of surgery hours, Denplan registered patients please call Christian on 07908729166 for advice before 10pm​. If Christian is available, there maybe a small call-out fee.​ If unavailable, please call Denplans emergency helpline  on 0800 844999 and if abroad +441962 844999

 

Private Patients

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Please call Christian for advise.

14:00 Fridays to 22:00 Sundays

Calls received after 10pm will be attended from 09:00 the following day.

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If you are not under a scheme then the charge for access including the first 15 minutes of care is £135 and time is charged at a rate of £35 per 15 minutes or part of thereafter. Most emergency treatment should be completed within 30 minutes.

For patients on schemes (Denplan and Practice Plan), the call-out fee is £35.

Dental advice only is charged at £25 per call.

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NHS/All patients : 

 

Cwm Taf Morgannwg University Health Board is responsible for the Out of Hours Dental Service. If you have a dental problem that cannot wait until the practice re-opens please ring 0300 1235060. A call handler will take your details and if an urgent appointment is required they will book an appointment at the dental practice which is on call.

 

For urgent dental advice, please ring the NHS emergency dental helpline on 0300 1235060 between the hours of 6.30pm to 8am (Monday to Friday) & anytime on weekends and bank holidays.

 

Emergency treatment:

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The following are classed as emergencies and require access to immediate treatment from an A&E Department:

 

• Bleeding from recent surgical site that will not stop, for example after tooth extraction.

• Increasing swelling that is causing the patient to have difficulty with breathing and/or swallowing.

• Damage to teeth or jaws as a result of an accident.

 

Please be aware that toothache on its own (for example, toothache with no other accompanying symptoms or signs) is not a dental emergency.  Patients with toothache should not attend an Emergency Department.

 

If you require pain relief whilst waiting to see a dentist you can obtain advice from your dentist or local community pharmacy.

 

In all cases patients should note that normal NHS charges will apply.

 

Remember – Toothache is not an emergency unless accompanied by bleeding, swelling or after an accident.